Arab Educational Information Network

During the quarantine period caused by the Covid 19, numerous universities throughout the world have endeavored to implement various means based remote learning in order to continue the teaching and learning processes. Algerian universities are no exception. However, various issues hindered the EFL teachers and the students at the department of English, university of Bejaia to follow up their process. To achieve this, this undertaken explores the means, the challenges that teachers and learners face when using e-learning platform during the quarantine period as well as the appropriate solutions to enhance the quality of online Algerian higher education knowledge continuum. To achieve this, we design an exploratory research based on pre- questionnaires thanks to which we collected some valid data. Besides, Microsoft Excel and SPSS were used to analyze the data and interpret the results through tabular and graphic presentations. The findings of our study have revealed that both the teachers and the students used e-learning as a tool to continue their processes. They have also indicated that they faced many barriers mainly lack of training and internet connection. Finally, the results show also that neither the teachers nor the students have been prepared for the situation expressing their preferences to teach and study using face to face strategy. Therefore, although the many lacunas; the training and the internet are suggested as adequate solutions to improve e-learning provided by the University of Bejaia as part of the whole in the Algerian Higher Education. (Author’s abstract)