AU - Zairi, Mohamed. AU - Ali, Noor Azman ID - 21563 OP - pp. 1-40 T1 - TQM implementation : putting theory into practice examples of best practices in higher education institutions [Article] UL - 1 http://search.shamaa.org/fulltext.gif http://journals.hbmeu.ac.ae/Pages/HTMLArticles.aspx?AID=42 Full text