مستوى إمكانية تطبيق مبادئ إدارة الجودة الشاملة في جامعة صنعاء من وجهة نظر أعضاء هيئة التدريس


Ar

The aim of the research is to identify the level of applicability of the principles of comprehensive quality management at Sana'a University, from the viewpoint of faculty members, and to identify whether there are differences in the applicability of the principles of comprehensive quality management at Sana'a University, due to research variables. The researcher used the questionnaire as a search tool and confirmed its sincerity and proven prior to its application to the search sample of (375) individuals. The results of the research have reached the double level of applicability of the principles of comprehensive quality management from the perspective of faculty members of Sana'a University, and the presence of statistically significant differences at the level of indication 0 (a=0.05) among the answers of the sample research is attributable to scientific study degree, years of experience. The study concluded a number of recommendations, the most important of which are: To develop the administrative and educational process, in accordance with the principles of comprehensive quality management and to create a management environment to help implement the principles of comprehensive quality management, by raising awareness among university staff of the importance of applying the principles of management Overall quality, provide the necessary capabilities to implement the principles of comprehensive quality management through the allocation of income in parallel education and the special expenses of the University, in the interest of developing the administrative and educational process in accordance with the principles of comprehensive quality management. (Published abstract)