تقييم جودة الخدمات الجامعية بجامعة الملك سعود من وجهة نظر الطلاب الدوليين بكلية التربية
The study aimed to evaluate the quality of university services at King Saud University from the point of view of international students in the College of Education. The researcher used the descriptive analytical approach for the study, and a questionnaire was employed to collect information. The questionnaire consisted of five dimensions: the quality of services before arriving in the Kingdom the quality of university facilities the quality of international student management services the quality of the environment and educational facilities the quality of academic services The number of questions in the questionnaire was 41 items. The study sample consisted of 93 male international students from different levels, academic majors, and cultural backgrounds in the College of Education. Among the most important results of the study: the high level of international students' satisfaction with the university's services before arriving in the Kingdom. The results also indicated a very high level of international students' satisfaction with the quality of public facilities and a high level of international students satisfaction with the quality of services provided by the International Administration. The study results also indicate a high level of international students' satisfaction with the quality of the educational environment and facilities and a high level of international students' satisfaction with academic services. The study found that international students' satisfaction with university services at King Saud University is high. (Published abstract)