أثر تطبيقات الذكاء الاصطناعي في تطوير الإبداع الإداري لدى موظفي المديرية العامة للتربية والتعليم بمحافظة مسقط
This study aims to explore the impact of artificial intelligence (AI) applications on developing and enhancing administrative creativity among the administrative staff affiliated with the General Directorate of Education in Muscat Governorate. The researcher employed the descriptive survey method due to its appropriateness for this study. The study population consisted of 586 employees in supervisory and executive positions within the Muscat educational sector. A questionnaire was used as the study tool to answer the research questions. The questionnaire comprised 30 items distributed across three axes: the reality of AI tools application in administrative work, the reality of administrative creativity in Muscat's educational sector, and the obstacles to implementing AI tools in managing the departments and divisions of Muscat's educational sector. The data was analyzed using the SPSS software. The study results revealed that the overall application of AI tools in Muscat's educational sector was "high," with a mean score of 3.43 and a standard deviation of 0.86. Additionally, the level of administrative creativity among the employees of the General Directorate of Education in Muscat was also rated as "high," with a mean score of 3.55 and a standard deviation of 0.86. However, the study also highlighted several current challenges and obstacles that hinder the effective implementation of AI tools, despite the actual need for administrative contributions to enhance institutional excellence or improve individual performance. The statement "the absence of a guide for employing AI technologies in administrative work" was the highest in relative importance, scoring 82.4%. The study recommended the importance of raising technical awareness among all employees by training and qualifying them to employ AI technologies to improve the quality of administrative work and achieve institutional excellence. (Published abstract)