Arab Educational Information Network

The study aimed to assess the quality of distance education services provided by Palestinian higher education institutions during times of crises and disasters, using the Islamic University in Gaza as a case study. The researchers adopted a descriptive analytical approach, and the study tools were applied to a random sample of 102 male and female students. A questionnaire was used to collect data. The results indicated that the quality level of the content delivered through distance learning at the Islamic University was moderate, with a relative weight of 55.5%. The findings also highlighted several challenges, notably the weak interaction between students and faculty members, and frequent power and internet outages due to direct damage to infrastructure. The study recommended the development of quality standards for distance education, particularly during emergencies and crises, in addition to enhancing digital infrastructure and providing training for both students and faculty on e-learning strategies in times of security-related disruptions. (Published abstract)